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INTERVIEWS WITH AUSTRALIAN INTERIOR DESIGNERS

REQUEST FREE LINEN SWATCHES

HAMPTONS STYLE MOOD BOARDS

DESIGN YOUR OWN FURNITURE PACKAGE

FAQ

We have a warehouse/showroom in Sydney - Unit 1/37-41 O'Riordan St Alexandria. Our opening hours can be found on our Sydney Showroom page.

Furniture from other companies have to incorporate the markups from importers, wholesalers, distributors and shops. As we design and manufacture the products ourselves and do not have retail stores, we save on all these expenses and pass on all these massive savings to you.

All our furniture and homeware are beautifully designed and crafted without the markup.

Yes, you can. Simply select the individual items from the different category page.

We ship all our products Australia wide. You can find out the delivery cost of any of the product(s) on the Cart page. We have a flat delivery rate of $110 shipping to Sydney postcodes 2000 - 2234.

In regards to our furniture packages, once you have clicked on the DESIGN YOUR OWN FURNITURE PACKAGE  button and filled out the form we will advise you of the delivery costs for all the items in the Package. 

We cannot deliver to PO Boxes. Once we despatch your order, you will receive an email with a tracking link to track the delivery day of your order.

You also have the option of picking up your order from our warehouse/showroom in order to avoid a delivery fee. It is in an industrial estate and there is parking outside our Unit 1. Please let us know at least 1 day in advance when you will pick up so we can arrange to have your order ready.

We hold the majority of our furniture in stock at our warehouse in Alexandria in Sydney, so can usually despatch it within 2-3 working days of you ordering (Note that despatch is approximately 2-3 weeks after ordering over the Christmas and New Year period). However if the item is not immediately available, the time frame is indicated on the individual product page under Availability.

We accept payment by credit card via Paypal and Shopify, Apple Pay, Electronic Funds Transfer as well as ZipPay Finance, which offers 6 months interest free. You can also call us on (02) 9310 3426 and make an order over the phone with your credit card details.

Please refer to our Shipping and Delivery page for delivery times.

We recommend that you are at home at the time of delivery unless you have indicated in the Comments field on your order that you give the authority to leave the item(s) in a designated safe space. We will send you a courier tracking link so that you can find out the delivery day. The courier will either text or phone you on the morning of delivery. If you are not home when the items are delivered, the courier will leave a card advising of the attempted delivery. The re-delivery will incur an additional cost.

If your order is being delivered by a furniture removalist, we will advise the day of delivery and you will also be phoned prior to arrange a suitable time.

Yes, we offer trade prices to interior designers and decorators. Please contact us for further details on (02) 9310 3426 or shop@lavenderhillinteriors.com.au

We do not exchange items or refund for change of mind. We provide photos, detailed descriptions and measurements for each item so that you can make an informed decision about whether you would like to purchase the product. We strongly suggest that you measure the area in which the item is to be placed to ensure that it fits and request a swatch of the linen which we can send to you free of charge. We also strongly suggest that Sydney customers visit our showroom before purchasing.

For further details, please refer to our Refund policy in our Terms and Conditions.

Yes, we deliver Australia wide.

No, we only deliver within Australia.

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